PROTECT FAQS

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SOS EMERGENCY CALL

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What is Protect?
How do I make an SOS Emergency Call?
What is the difference between a manual and an automatic SOS Emergency Call?
Does the SOS Emergency Call use the driver's phone to connect?
Where can I use the SOS Emergency Call?
What happens if the vehicle is involved in a crash and there is no phone signal?
What happens if I accidentally press the SOS Emergency Call button?

OPTIMISED ASSITANCE

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How do I make an Optimised Land Rover Assistance Call?
Does the Optimised Land Rover Assistance Call use the driver's phone to connect?
Where can I use Optimised Land Rover Assistance Call?
What happens if the Optimised Land Rover Assistance button is pressed by accident?
If my Land Rover Assistance subscription expires before my Protect services will I be still be able to place an Optimised Land Rover Assistance Call?

REMOTE ESSENTIALS

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What is Journeys?
How do I enable or disable Journeys?
Can my location be tracked in real time?
Where can I download the Remote smartphone app?
Which mobile devices will support the Remote smartphone app?
Do I incur any additional costs by using the InControl services?
Can I have one account and download the Remote smartphone app onto two smartphones?
What are the key features of the Remote smartphone app?

APPLE WATCH

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How do I get the app on my Apple Watch?
Why can’t I find the Journeys function in my Remote Premium Apple Watch app?
Why can’t I lock or unlock my vehicle/use beep and flash/use Remote Climate Control from the app?

As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your country-specific Land Rover website or local Land Rover Retailer for availability and full terms in your country. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.

LAND ROVER INCONTROL SUPPORT

ABOUT INCONTROL

ABOUT INCONTROL

InControl is a suite of services and applications that connects you to your vehicle and links you seamlessly, and securely, with the outside world.
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CONTACT US

CONTACT US

We are happy to help with any queries or tell you more about InControl.
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TERMS AND CONDITIONS

TERMS AND CONDITIONS

When you register for Protect, or start using Touch Pro or InControl Apps, you will be asked to accept our legal terms and policies. For more information, these can be accessed below:
VIEW TERMS AND CONDITIONS